Current EPC Error Message To Be Aware Of
Good evening E-Rate Community,
I want to make you aware of a current issue with EPC, the E-Rate portal. When clicking on most shortcut options in the upper right corner of the Landing Page, such as the “Form 470”, we’re getting the error message “The Requested Action is Not Available”. USAC acknowledged this is a known issue and is working on a fix.
However, if you need to file a Form 470, click your billed entity name under “My Entities” on the Landing Page, then select “FCC Forms” from the menu options. You’ll see the option to “Create FCC Form 470” in the upper-right corner of the page. We’re not seeing the error message here, allowing you to complete the application.
I’ll let you know when the issue is resolved.
I hope that helps, but please let me know if you have any questions.
Sincerely,
Lorrie
Lorrie Germann
State E-Rate Coordinator
On behalf of the Ohio Department of Education
lorrie.germann@education.ohio.gov
www.ohio-k12.help/erate
Office: 740-223-2420
Cell: 740-253-1153