Updating User Accounts

This page  provides guidance for updating user account information in the KReady online system.  Updates must be made manually when a user’s email, name or password changes,  prior to completing any uploads in bulk using the teachers template.  Follow these steps update a users information.

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Updating User Accounts (30 secs)

1. Locate the user by selecting the “search” option on the “Users” page and click the “open”  button for the desired user.

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2. Edit the desired field (e.g. Name, Email Address or Password) and click the ‘Save’ button. 

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*Note – If you do not update email addresses manually prior to completing any uploads in bulk using the teachers template, you will create secondary account for the individual with the new email address, rather than updating the individual’s current account since the bulk loader and File Watcher App require a match on the user email address.

Jul 2020