UPDATE: AIR Service Outage

Dear District Testing & District Technology Coordinators:

I apologize in advance if you have received the following message via another communication pathway, but I wanted to make sure everyone received it.

As you already know, AIR currently is experiencing a problem with the login system for accessing Ohio’s State Tests. AIR is actively working to resolve this issue.

If you have students who are in the testing system and actively testing, please have those students complete that test. Any student who is not already logged in and testing should not test today.

Further information regarding any extension of the state testing windows will be forthcoming once this issue is resolved.

We sincerely apologize for the inconvenience this has caused to staff and students.

When the issue has been resolved, we will post an update in Ohio’s State Tests Portal and follow up via e-mail.

If you have TIDE or TDS questions, please contact the Ohio Help Desk (877-231-7809, OHHeklpdesk@air.org). If you have test administration questions, you can contact Scott Bryant (Grades 3-8 Operations, scott.bryant@education.ohio.gov) or Donna Williams (High School Operations, donna.williams@education.ohio.gov).

Kirk Ross
Assistant Director
Office of Curriculum and Assessment

25 South Front Street | Columbus, Ohio 43215-4183
(614) 995-4144 (direct) | (877) 644-6338 | (614) 466-0223
Fax (614) 387-0421
Ohio Department of Education